Terms of Service

About UnifyIQ.ai

UnifyIQ.ai ("UnifyIQ", "we", "us", or "our") is an AI strategy and productised services firm specialising in the automotive and enterprise technology sectors. We operate three service lines: AI strategy consulting, enterprise AI training (delivered under the AIChampionsHub brand), and the HATARA compliance platform for automotive cybersecurity and safety.

Our principal contact is: help@unifyiq.ai | stbalaji@businessofinsights.com | +91 9840768200.

"Client", "you", or "your" refers to any individual, company, or organisation that accesses, uses, or purchases services from UnifyIQ.ai.

Scope of Services

These Terms apply across all three UnifyIQ service lines:

Specific engagement terms, scope of work, deliverables, timelines, and fees are set out in a separate Statement of Work (SOW), Service Agreement, or Order Form, which together with these Terms form the complete agreement between the parties. In the event of a conflict, the SOW or Service Agreement prevails over these Terms.

Consulting Services — Specific Terms

All consulting engagements commence upon execution of a signed SOW or written confirmation of engagement. Deliverables, milestones, and acceptance criteria are defined in the applicable SOW. We will perform services with reasonable skill and care consistent with professional standards.

• Provide timely access to information, personnel, systems, and data reasonably required to perform the services.
• Appoint a named point of contact with authority to make decisions on behalf of your organisation.
• Ensure that information provided to UnifyIQ is accurate, complete, and not subject to any third-party restrictions.
• Obtain any necessary third-party consents before sharing data or proprietary information with UnifyIQ.

Consulting deliverables — including AI strategies, roadmaps, assessments, and architecture recommendations — represent our professional opinion based on information available at the time. They do not constitute a guarantee of specific business outcomes. Implementation of recommendations remains your responsibility unless expressly agreed otherwise in a separate SOW.

Where consulting engagements involve recommendations for or use of third-party AI platforms, cloud providers, or software tools (e.g. AWS, Azure, Google Cloud, Salesforce, Microsoft), such tools are governed by their own terms of service. UnifyIQ is not responsible for changes to, discontinuation of, or limitations imposed by third-party products.

UnifyIQ may engage qualified subcontractors or specialist partners (including members of our SME network) to deliver parts of an engagement. We remain responsible for the quality of all deliverables regardless of subcontractor involvement. We will not share your confidential information with subcontractors without appropriate confidentiality agreements in place.

Training Programmes — Specific Terms

Training programmes are delivered under the AIChampionsHub brand in partnership with UnifyIQ.ai. For the full AIChampionsHub terms of use, visit www.aichampionshub.com. The following terms apply to all training engagements facilitated through UnifyIQ.ai.

• Enrolment is confirmed upon receipt of a signed agreement or payment confirmation.
• Programme access, schedules, and materials are provided upon confirmed enrolment.
• For open cohort bootcamps, minimum cohort sizes may apply and programmes may be rescheduled if minimums are not met — we will provide at least 7 days' notice.
• Corporate custom cohorts require a minimum of 10 participants unless otherwise agreed in writing.

Participants are expected to attend scheduled sessions and complete pre-work as indicated. UnifyIQ reserves the right to remove participants whose conduct is disruptive, harmful, or inconsistent with a professional learning environment. No refund is provided in such circumstances.

Certificates of completion are issued to participants who attend a minimum of 80% of scheduled sessions and complete required assessments or projects. Certificates are for professional development purposes only and do not constitute a formal academic qualification or professional licence.

• Cancellation by participant: Cancellations made more than 14 days before programme start receive a full refund. Cancellations 7–14 days before start receive a 50% credit toward a future cohort. Cancellations within 7 days are non-refundable.
• Cancellation by UnifyIQ: If we cancel a programme, participants receive a full refund or the option to transfer to the next available cohort.
• Corporate custom cohorts: Cancellation terms are set out in the applicable service agreement.

Where sessions are recorded, recordings are made available exclusively to enrolled participants for the duration of their programme access period (typically 90 days post-completion unless otherwise stated). Participants may not share, redistribute, or publish recordings or proprietary course materials.

With prior written consent, UnifyIQ may use anonymised participant projects, case studies, or testimonials for educational and marketing purposes. You retain ownership of all work you create during training programmes.

Platform and Product Terms — HATARA

Subject to these Terms and payment of applicable fees, UnifyIQ grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the HATARA platform solely for your internal business operations — specifically for AI-powered TARA (Threat Analysis and Risk Assessment) and HARA (Hazard Analysis and Risk Assessment) purposes in accordance with ISO 21434 and ISO 26262.

• Use the platform for your own organisation's compliance and safety documentation workflows.
• Export and use outputs (TARA/HARA documents, reports) for your own regulatory submissions and internal use.
• Integrate with your existing toolchains via any API access granted under your plan.

• Do not reverse engineer, decompile, or attempt to extract the source code of the platform.
• Do not resell, sublicense, or provide access to the platform to third parties without written consent.
• Do not use the platform to process data belonging to third parties without their consent.
• Do not attempt to circumvent or disable any security, access control, or billing mechanisms.
• Do not upload malicious code, spam, or content that violates applicable laws.
• Do not use AI-generated outputs from the platform as the sole basis for safety-critical decisions without qualified human review and sign-off.

We target 99% platform availability excluding scheduled maintenance windows (communicated at least 48 hours in advance) and events outside our reasonable control. Service level commitments specific to enterprise plans are set out in the applicable Order Form or SLA addendum.

Features designated as "Beta", "Preview", or "Experimental" are provided without warranty of any kind. Beta features may be changed, suspended, or discontinued at any time. We welcome feedback on Beta features to improve them.

Access to the gated Framework Library (proprietary consulting frameworks, templates, and tools) requires free registration. Registration grants a personal, non-transferable licence to access framework content for your own professional use. You may not reproduce, resell, or publish proprietary framework content.

Intellectual Property

All methodologies, frameworks, tools, platform software, training curricula, course materials, presentation content, brand assets, and proprietary know-how ("UnifyIQ IP") remain the exclusive intellectual property of UnifyIQ.ai and its licensors. No engagement or service purchase transfers ownership of UnifyIQ IP to you.

All data, documents, systems, processes, and proprietary information you provide to UnifyIQ to facilitate service delivery remain your property ("Client IP"). You grant UnifyIQ a limited licence to use Client IP solely as necessary to deliver the agreed services.

Custom deliverables produced specifically for your engagement (e.g. your AI strategy roadmap, your TARA document, your custom training case study) are owned by you upon full payment of all applicable fees, subject to the following:

• UnifyIQ retains a perpetual licence to use anonymised, aggregated, or generic learnings from engagements for internal improvement, research, and professional development.
• Standard templates, frameworks, and reusable components incorporated into deliverables remain UnifyIQ IP — you receive a perpetual licence to use them within your organisation.
• Any platform software, code, or AI models provided as part of HATARA remain UnifyIQ IP regardless of customisation.

You agree not to attempt to reverse engineer, reproduce, or derive proprietary frameworks or platform architecture from our deliverables or service outputs.

Confidentiality

Both parties will keep confidential all non-public information shared in connection with the engagement ("Confidential Information"). Each party will:

• Use Confidential Information only for the purpose of the engagement.
• Protect it with at least the same care used to protect their own confidential information (and no less than reasonable care).
• Not disclose it to third parties except to employees, subcontractors, or advisors who need it to facilitate the engagement and are bound by equivalent confidentiality obligations.

Obligations do not apply to information that: (a) becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party; (c) is independently developed without reference to Confidential Information; or (d) is required to be disclosed by law or regulation (with prompt notice to the disclosing party where permitted).

Confidentiality obligations survive termination of the engagement for a period of three (3) years, unless a specific SOW specifies a longer period.

Payment and Fees

Fees for services are as agreed in the applicable SOW, Order Form, or published programme fee schedule. Unless otherwise stated, invoices are payable within 14 days of issue. Platform subscription fees are billed in advance on the agreed billing cycle (monthly or annual).

Amounts unpaid after the due date may incur interest at a rate of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower). We reserve the right to suspend service delivery until overdue amounts are settled.

All fees are exclusive of applicable taxes (including GST, VAT, or withholding tax) unless expressly stated otherwise. You are responsible for any taxes applicable to your purchase in your jurisdiction.

Consulting fees paid for work completed are non-refundable. For fixed-fee engagements where work has not commenced, a full refund may be issued at our discretion. For engagements cancelled after commencement, fees for work completed to date plus reasonable wind-down costs are payable.

Platform subscription fees are non-refundable except where the platform has experienced a material service failure for more than 72 consecutive hours attributable to UnifyIQ. Annual plan cancellations receive pro-rata credit toward future services rather than cash refund, unless otherwise required by applicable law.

Limitation of Liability

Services are provided "as is" and "as available". To the maximum extent permitted by applicable law, UnifyIQ disclaims all warranties, express or implied, including fitness for a particular purpose, merchantability, and non-infringement. We do not warrant that platform services will be uninterrupted, error-free, or free of harmful components.

UnifyIQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, loss of business opportunity, or damage to reputation — even if we have been advised of the possibility of such damages.

UnifyIQ's total aggregate liability to you for any and all claims arising out of or in connection with these Terms shall not exceed the total fees paid by you to UnifyIQ in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms limits or excludes liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be limited or excluded by applicable law.

AI-generated outputs (whether from the HATARA platform or AI tools used in consulting delivery) may contain errors, omissions, or hallucinations. All AI outputs require human review before reliance. UnifyIQ is not liable for decisions made based on unreviewed AI outputs, particularly in safety-critical, regulatory, or financial contexts.

Data Protection and Privacy

UnifyIQ processes personal data (including name, email, organisation, and professional details) collected through service enquiries, training enrolments, and platform registration. This data is used to deliver services, communicate about programmes, and improve our offerings.

Data you upload to the HATARA platform (vehicle architecture documents, threat models, safety analyses) is processed solely to provide the service. We do not sell, share, or use your proprietary technical data for any purpose other than platform operation and support. Data is stored securely and retained in accordance with our Privacy Policy.

For enterprise platform subscribers or consulting engagements involving processing of personal data, we will enter into a Data Processing Agreement (DPA) upon request. Contact help@unifyiq.ai to request a DPA.

Client data and deliverables are never used to train or fine-tune UnifyIQ's AI models without your explicit written consent. Anonymised, aggregated insights (with no client-identifiable information) may be used for internal research and platform improvement.

Termination and Suspension

Either party may terminate an engagement by providing 30 days' written notice, subject to payment for all work completed and reasonable wind-down costs to date.

Either party may terminate immediately if the other party: (a) materially breaches these Terms and fails to cure the breach within 14 days of written notice; (b) becomes insolvent or enters into any insolvency proceedings; or (c) engages in fraud, wilful misconduct, or illegal activity.

We may suspend platform access immediately if: (a) you are in material breach of these Terms (including non-payment); (b) we reasonably believe your use poses a security risk; or (c) required by law. We will provide notice where reasonably practicable.

• All outstanding fees become immediately payable.
• Platform access ceases on the termination date.
• You have 30 days to export your data before it is deleted (platform subscriptions).
• Confidentiality, IP, limitation of liability, and governing law provisions survive termination.

Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India (specifically the laws in force in the state of Tamil Nadu), without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms, the parties will first attempt to resolve the matter through good-faith negotiation. If not resolved within 30 days, the parties agree to non-binding mediation before initiating formal proceedings. Any unresolved disputes shall be subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu, India.

For clients based outside India, specific jurisdictional provisions may be agreed in the applicable SOW or Service Agreement. Where UnifyIQ engages clients in the European Union, applicable EU consumer protection and data protection laws apply to the extent required.

We may update these Terms from time to time. Material changes will be communicated by email or notice on our website at least 30 days before taking effect. Continued use of our services after the effective date constitutes acceptance of the updated Terms. The current version of these Terms is always available at unifyiq.ai/terms.

Contact and Notices

For all legal notices, questions about these Terms, or to request a Data Processing Agreement:

• Email: help@unifyiq.ai
• Founder & Principal: stbalaji@businessofinsights.com
• Training (AIChampionsHub): help@aichampionshub.com
• Website: www.unifyiq.ai

Notices under these Terms must be in writing and sent by email (with read receipt or confirmation) to the addresses above, or by registered post to the registered business address. Notices are effective on the day of confirmed receipt.